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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Betsy Edwards

October 17, 2025

5  out of  5
rating by Betsy Edwards
"Ethan Cooley helped me set up a comprehensive policy for auto and homeowners for my family."
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lee wilson

October 8, 2025

5  out of  5
rating by lee wilson
"Customer service was great and Ethan was a joy to work with for my insurance needs."
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Thomas Muller

October 2, 2025

5  out of  5
rating by Thomas Muller
"Could not be any easier to get coverage by calling the office and giving my information. Great recommendations for the details and done in minutes with a great value for my coverage."
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Mary Manzari

September 30, 2025

5  out of  5
rating by Mary Manzari
"I put in a quote request and Ethan contacted me within a few minutes. He was patient, knowledgeable and made sure to go over every detail of my policies. Most importantly he was able to cut my premium in half. Go here for great customer service and pricing. 5 stars for sure!"
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elizabeth v

September 23, 2025

5  out of  5
rating by elizabeth v
"It was a great and effortless interaction with Maria! She answered my questions and I felt totally in control with my decisions. Thank you!"
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Savannah McCauley

September 16, 2025

5  out of  5
rating by Savannah McCauley
"I got a quote for homeowners insurance and auto. Maria called me following and assisted me to complete my policies and answered all the questions I had. She was absolutely wonderful! Definitely glad I chose them to have my business!"
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Rob Freeman

September 16, 2025

5  out of  5
rating by Rob Freeman
"I recently experienced an issue with my car insurance billing and reached out to the office for assistance. I had the pleasure of speaking with Courtney, who immediately put me at ease. She not only resolved the issue quickly but also took the time to follow up and ensure I had no lingering questions. In an era when genuine customer service often feels like an afterthought, Courtney was a refreshing reminder of how much of a difference it makes to feel valued and cared for."
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Joseph Klein

September 16, 2025

1  out of  5
rating by Joseph Klein
"Will not do business with them screws one Freind overs and Courtney the so called manger not so great at there I will keep my house Insurance and car insurance and business insurance and motorcycle insurance through Geico better customer service I work in the service business and I know the customer is not always right but Courtney will try to blame every one else but hear the owner might want to find a new manager"
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Joseph Williams

September 15, 2025

5  out of  5
rating by Joseph Williams
"Courtney is very knowledgeable and helpful. One of the best State Farm offices."
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Damian Bailey

September 15, 2025

5  out of  5
rating by Damian Bailey
"Ethan reached out to me to see if he could save me money on my homeowner's policy and in the end I was paying less with more coverage. I couldn't be more thrilled and would recommend the team there to anyone."
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patrick scanlon

September 11, 2025

5  out of  5
rating by patrick scanlon
"Courtney was a breath of fresh air. Her competency was impressive. State Farm like a good neighbor has been w/ me over 30 years and NEVER has let me down. Nathan Costello, branch mgr obviously is also to be thanked for wisdom to hire Courtney. Thank you over the years State Farm!"
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Kevin Chewning

September 4, 2025

5  out of  5
rating by Kevin Chewning
"Courtney Dyson was wonderful and was able to give me a great affordable life insurance policy. The process was easy and the staff there are very friendly. Will be using them for my insurance needs moving forward."
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Joshua Huntington

September 4, 2025

5  out of  5
rating by Joshua Huntington
"Very professional and friendly atmosphere. Maria with state farm made homeowners insurance easy to understand and what coverages I would need. The customer service was above and beyond. Was a great experience and saved money."
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Anita Rollins

September 3, 2025

5  out of  5
rating by Anita Rollins
"Ethan and Nathan were fantastic! I will recommend state farm to my friends and family!"
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Andrew Cooke

August 22, 2025

5  out of  5
rating by Andrew Cooke
"I had a fantastic experience working with Ethan. He took the time to really understand my situation and was able to save me a significant amount on my auto insurance while also bundling it with my home policy. The process was smooth, stress-free, and he explained everything clearly so I knew I was getting the best coverage for my needs. On top of the savings, his professionalism and genuine care stood out. I couldn’t be happier and highly recommend Ethan to anyone looking for an insurance agent who goes above and beyond!"
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Mary Lombard

August 21, 2025

5  out of  5
rating by Mary Lombard
"I can not praise State Farm Insurance in Louisa enough! I've been with them for over 20 years. When I went to inquire about a billing error or accident, I had never been disappointed with the friendly greeting and professionalism I received. They go out of their way to help you. Talking with them is like having a discussion with a friend who cares. Which I truly believe they do."
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Outlaw Abbyy

August 20, 2025

5  out of  5
rating by Outlaw Abbyy
"State Farm did great by this group ! I enjoy going through them for my car insurance."
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Bryant Zea

August 19, 2025

5  out of  5
rating by Bryant Zea
"Staff is incredibly helpful and friendly, had questions on my policy that I couldn't find out and they broke everything down in a comprehensive way and explained what I could do to lower my insurance."
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Myra Bellamy

August 18, 2025

5  out of  5
rating by Myra Bellamy
"My experience with this company has been nothing but exceptional. I will refer Nathan and his wonderful associates to my friends and family."
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Rick Matthews

July 11, 2025

5  out of  5
rating by Rick Matthews
"I was referred to State Farm by a friend and employee of State Farm, Virginia Blanchard. Ethan wasted no time in calling to talk about my insurance needs. In the end, he saved me a ton of money by switching my home and vehicle policies from Geico."
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Jasmine Dickerson

July 11, 2025

5  out of  5
rating by Jasmine Dickerson
"I absolutely love the customer service and inspiring words of courage they gave me after an accident and Mrs.Blanchard who works in the office is amazing she always makes sure that all is understood and she’s very reassuring"
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Byrd Rareshide

June 25, 2025

5  out of  5
rating by Byrd Rareshide
"The agents at this company have gone above and beyond. I was a high risk person to insure and they helped make sure I was covered. I just had a claim for some wind damage and even though it took a little while to get everything together, they came through and I will be able to get the repairs and clean up done. With the wind incident, I realized I was not sufficiently insured and they worked with me to up the coverage at a,reasonable price. This office is full of kind, knowledgeable people and I give them 5 stars."
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David Scales

June 24, 2025

5  out of  5
rating by David Scales
"Everyone I dealt with was great. Virginia, Kim and Courtney were fantastic at helping me get a great policy for my older home. Thank you again!"
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Kristen Marshall

June 21, 2025

5  out of  5
rating by Kristen Marshall
"Always super helpful and responsive! Highly recommend!"
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eli beard

June 20, 2025

5  out of  5
rating by eli beard
"Shoutout to my boy Ethan Cooley for putting me together and raising my auto insurance💪 All jokes aside Ethan is polite, easy to work with, and took care of me. Best part is he was the first and only person to get my payments cut in half! Ask for Ethan he’ll get you squared away"