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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lovette Goodson

November 3, 2025

5  out of  5
rating by Lovette Goodson
"My experience with State Farm was amazing...speaking with the agent ( Ethan) was a pleasant and gratifying experience, very informative and his customer service is 100%..."
We responded:
"Lovette, thank you so much for taking the time to leave us a review! We greatly appreciate the kind words and agree; Ethan is pretty great! If you ever need anything, please don't hesitate to reach out! "
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Corey F

October 31, 2025

5  out of  5
rating by Corey F
"Very nice people and gave me a good quote! Ethan was able to save me a bunch of money! Thanks"
We responded:
"Thank you for taking the time to leave us a review! Please let us know if there is ever anything we can do for you in the future! "
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Darrick Johnson

October 27, 2025

5  out of  5
rating by Darrick Johnson
"Courtney is so amazing she knows how to fix what ever issues come at hand and she is quick, courteous, professional, and precise. We love working with her ! She is the BEST!!!"
We responded:
"Darrick, thank you so much for taking the time to leave us a review and for the kind words about Courtney! We appreciate you as a customer! If we can ever be of any assistance, please don't hesitate to reach out!"
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rodney comer

October 24, 2025

5  out of  5
rating by rodney comer
"Was looking to add renters insurance to my plan, Ethan was very helpful, even asked for my apartment complex name and called for the limit information.My issue was solved quick"
We responded:
"Rodney, thank you so much for the review and the kind words about Ethan! If our Agency can ever be of any assistance to you, please just let us know!"
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Betsy Edwards

October 17, 2025

5  out of  5
rating by Betsy Edwards
"Ethan Cooley helped me set up a comprehensive policy for auto and homeowners for my family."
We responded:
"Betsy, thank you so much for the review! We think Ethan is pretty great as well! If we can ever be of any further assistance, please don't hesitate to reach out!"
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lee wilson

October 8, 2025

5  out of  5
rating by lee wilson
"Customer service was great and Ethan was a joy to work with for my insurance needs."
We responded:
"Lee, thank you so much for the kind words about Ethan! We appreciate you as a customer! If we can ever be of any additional assistance, please don't hesitate to reach out!"
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Thomas Muller

October 2, 2025

5  out of  5
rating by Thomas Muller
"Could not be any easier to get coverage by calling the office and giving my information. Great recommendations for the details and done in minutes with a great value for my coverage."
We responded:
"Thomas, thank you so much for taking the time to leave us a review! If we can ever do anything for you in the future, please just let us know!"
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Mary Manzari

September 30, 2025

5  out of  5
rating by Mary Manzari
"I put in a quote request and Ethan contacted me within a few minutes. He was patient, knowledgeable and made sure to go over every detail of my policies. Most importantly he was able to cut my premium in half. Go here for great customer service and pricing. 5 stars for sure!"
We responded:
"Mary, thank you so much for taking the time to leave us a review as well as the kind words about Ethan! We think he is pretty great as well! If we can ever do anything for you in the future, please let us know!"
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elizabeth v

September 23, 2025

5  out of  5
rating by elizabeth v
"It was a great and effortless interaction with Maria! She answered my questions and I felt totally in control with my decisions. Thank you!"
We responded:
"Elizabeth, thank you so much for taking the time to leave us a review! We appreciate the kind words about Maria as well! If we can ever be of any assistance in the future, please just let us know!"
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Savannah McCauley

September 16, 2025

5  out of  5
rating by Savannah McCauley
"I got a quote for homeowners insurance and auto. Maria called me following and assisted me to complete my policies and answered all the questions I had. She was absolutely wonderful! Definitely glad I chose them to have my business!"
We responded:
"Savannah, thank you so much for taking the time to leave us a review and for the kind words about Maria! We think she is pretty great, also! If we can ever be of any assistance in the future, please just let us know!"
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Rob Freeman

September 16, 2025

5  out of  5
rating by Rob Freeman
"I recently experienced an issue with my car insurance billing and reached out to the office for assistance. I had the pleasure of speaking with Courtney, who immediately put me at ease. She not only resolved the issue quickly but also took the time to follow up and ensure I had no lingering questions. In an era when genuine customer service often feels like an afterthought, Courtney was a refreshing reminder of how much of a difference it makes to feel valued and cared for."
We responded:
"Rob, thank you for taking the time to leave us a review as well as the kind words about Courtney! We strive to give the best customer service possible! If we can ever be of any assistance in the future, please reach out!"
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Joseph Klein

September 16, 2025

1  out of  5
rating by Joseph Klein
"Will not do business with them screws one Freind overs and Courtney the so called manger not so great at there I will keep my house Insurance and car insurance and business insurance and motorcycle insurance through Geico better customer service I work in the service business and I know the customer is not always right but Courtney will try to blame every one else but hear the owner might want to find a new manager"
We responded:
"Joseph, thank you for taking the time to reach out. I am very sorry to hear that you did not have a great experience. We strive to give the best customer service possible. If you would like to discuss this further, please feel free to contact me directly at nathan@nathaninsures.com. Again, thank you for reaching out and for the feedback!"
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Joseph Williams

September 15, 2025

5  out of  5
rating by Joseph Williams
"Courtney is very knowledgeable and helpful. One of the best State Farm offices."
We responded:
"Joseph, thank you so much for taking the time to leave us a review as well as the kind words about Courtney! If we can ever be of any assistance in the future, please don't hesitate to let us know!"
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Damian Bailey

September 15, 2025

5  out of  5
rating by Damian Bailey
"Ethan reached out to me to see if he could save me money on my homeowner's policy and in the end I was paying less with more coverage. I couldn't be more thrilled and would recommend the team there to anyone."
We responded:
"Damian, thank you so much for taking the time to leave us a review! We are so glad Ethan was able to assist! If we can ever be of any assistance in the future, please don't hesitate to reach out! "
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patrick scanlon

September 11, 2025

5  out of  5
rating by patrick scanlon
"Courtney was a breath of fresh air. Her competency was impressive. State Farm like a good neighbor has been w/ me over 30 years and NEVER has let me down. Nathan Costello, branch mgr obviously is also to be thanked for wisdom to hire Courtney. Thank you over the years State Farm!"
We responded:
"Patrick, thank you so much for taking the time to leave us a review as well as the kind words for Courtney! We also think she is pretty great! We appreciate you as a "Good Neighbor"! "
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Kevin Chewning

September 4, 2025

5  out of  5
rating by Kevin Chewning
"Courtney Dyson was wonderful and was able to give me a great affordable life insurance policy. The process was easy and the staff there are very friendly. Will be using them for my insurance needs moving forward."
We responded:
"Kevin, thank you so much for taking the time to leave us a review and for the kind words about Courtney! We greatly appreciate you letting us protect you! If we can ever be of any assistance in the future, please don't hesitate to reach out!"
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Joshua Huntington

September 4, 2025

5  out of  5
rating by Joshua Huntington
"Very professional and friendly atmosphere. Maria with state farm made homeowners insurance easy to understand and what coverages I would need. The customer service was above and beyond. Was a great experience and saved money."
We responded:
"Joshua, thank you so much for taking the time to leave us a review! We also appreciate the kind words about Maria; we think she is pretty great also! If we can ever be of any assistance in the future, please don't hesitate to reach out!"
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Anita Rollins

September 3, 2025

5  out of  5
rating by Anita Rollins
"Ethan and Nathan were fantastic! I will recommend state farm to my friends and family!"
We responded:
"Anita, thank you so much for taking the time to leave us a review as well as the kind words about Ethan! If we can ever be of any assistance in the future, please don't hesitate to let us know! Thanks again!"
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Andrew Cooke

August 22, 2025

5  out of  5
rating by Andrew Cooke
"I had a fantastic experience working with Ethan. He took the time to really understand my situation and was able to save me a significant amount on my auto insurance while also bundling it with my home policy. The process was smooth, stress-free, and he explained everything clearly so I knew I was getting the best coverage for my needs. On top of the savings, his professionalism and genuine care stood out. I couldn’t be happier and highly recommend Ethan to anyone looking for an insurance agent who goes above and beyond!"
We responded:
"Andrew, thank you so much for taking the time to leave us a review! We greatly appreciate your business as well as the kind words about Ethan! If we can ever be of any assistance in the future, please don't hesitate to reach out!"
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Mary Lombard

August 21, 2025

5  out of  5
rating by Mary Lombard
"I can not praise State Farm Insurance in Louisa enough! I've been with them for over 20 years. When I went to inquire about a billing error or accident, I had never been disappointed with the friendly greeting and professionalism I received. They go out of their way to help you. Talking with them is like having a discussion with a friend who cares. Which I truly believe they do."
We responded:
"Mary, thank you so much for taking the time to leave us a review! We appreciate you as a "Good Neighbor" and a customer! If we can ever be of any assistance in the future, please let us know!"
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Outlaw Abbyy

August 20, 2025

5  out of  5
rating by Outlaw Abbyy
"State Farm did great by this group ! I enjoy going through them for my car insurance."
We responded:
"Abby, thank you for taking the time to leave us a review as well as the kind words! We appreciate you! If we can ever be of any assistance in the future, please don't hesitate to reach out!"
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Bryant Zea

August 19, 2025

5  out of  5
rating by Bryant Zea
"Staff is incredibly helpful and friendly, had questions on my policy that I couldn't find out and they broke everything down in a comprehensive way and explained what I could do to lower my insurance."
We responded:
"Bryant, thank you so much for taking the time to leave us a review! We appreciate you as a "Good Neighbor"! If we can ever do anything for you in the future, please just let us know!"
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Myra Bellamy

August 18, 2025

5  out of  5
rating by Myra Bellamy
"My experience with this company has been nothing but exceptional. I will refer Nathan and his wonderful associates to my friends and family."
We responded:
"Myra, thank you so much for taking the time to leave us a review! We appreciate you keeping us in mind for friends and family as well! If we can ever be of service in the future, please reach out!"
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Rick Matthews

July 11, 2025

5  out of  5
rating by Rick Matthews
"I was referred to State Farm by a friend and employee of State Farm, Virginia Blanchard. Ethan wasted no time in calling to talk about my insurance needs. In the end, he saved me a ton of money by switching my home and vehicle policies from Geico."
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Jasmine Dickerson

July 11, 2025

5  out of  5
rating by Jasmine Dickerson
"I absolutely love the customer service and inspiring words of courage they gave me after an accident and Mrs.Blanchard who works in the office is amazing she always makes sure that all is understood and she’s very reassuring"
We responded:
"Jasmine, thank you for taking the time to leave us a review! We are so sorry to hear about your accident but are so happy to hear you had a good experience with our Agency! If we can ever be of any assistance in the future, please reach out!"