State Farm® Insurance Agent Nathan Castello
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lovette Goodson
November 3, 2025
"My experience with State Farm was amazing...speaking with the agent ( Ethan) was a pleasant and gratifying experience, very informative and his customer service is 100%..."
"Lovette, thank you so much for taking the time to leave us a review! We greatly appreciate the kind words and agree; Ethan is pretty great! If you ever need anything, please don't hesitate to reach out! "
Corey F
October 31, 2025
"Very nice people and gave me a good quote! Ethan was able to save me a bunch of money! Thanks"
"Thank you for taking the time to leave us a review! Please let us know if there is ever anything we can do for you in the future! "
Darrick Johnson
October 27, 2025
"Courtney is so amazing she knows how to fix what ever issues come at hand and she is quick, courteous, professional, and precise. We love working with her ! She is the BEST!!!"
"Darrick, thank you so much for taking the time to leave us a review and for the kind words about Courtney! We appreciate you as a customer! If we can ever be of any assistance, please don't hesitate to reach out!"
rodney comer
October 24, 2025
"Was looking to add renters insurance to my plan, Ethan was very helpful, even asked for my apartment complex name and called for the limit information.My issue was solved quick"
"Rodney, thank you so much for the review and the kind words about Ethan! If our Agency can ever be of any assistance to you, please just let us know!"
Betsy Edwards
October 17, 2025
"Ethan Cooley helped me set up a comprehensive policy for auto and homeowners for my family."
"Betsy, thank you so much for the review! We think Ethan is pretty great as well! If we can ever be of any further assistance, please don't hesitate to reach out!"
lee wilson
October 8, 2025
"Customer service was great and Ethan was a joy to work with for my insurance needs."
"Lee, thank you so much for the kind words about Ethan! We appreciate you as a customer! If we can ever be of any additional assistance, please don't hesitate to reach out!"
Thomas Muller
October 2, 2025
"Could not be any easier to get coverage by calling the office and giving my information. Great recommendations for the details and done in minutes with a great value for my coverage."
"Thomas, thank you so much for taking the time to leave us a review! If we can ever do anything for you in the future, please just let us know!"
Mary Manzari
September 30, 2025
"I put in a quote request and Ethan contacted me within a few minutes. He was patient, knowledgeable and made sure to go over every detail of my policies. Most importantly he was able to cut my premium in half. Go here for great customer service and pricing. 5 stars for sure!"
"Mary, thank you so much for taking the time to leave us a review as well as the kind words about Ethan! We think he is pretty great as well! If we can ever do anything for you in the future, please let us know!"
elizabeth v
September 23, 2025
"It was a great and effortless interaction with Maria! She answered my questions and I felt totally in control with my decisions. Thank you!"
"Elizabeth, thank you so much for taking the time to leave us a review! We appreciate the kind words about Maria as well! If we can ever be of any assistance in the future, please just let us know!"
Savannah McCauley
September 16, 2025
"I got a quote for homeowners insurance and auto. Maria called me following and assisted me to complete my policies and answered all the questions I had. She was absolutely wonderful! Definitely glad I chose them to have my business!"
"Savannah, thank you so much for taking the time to leave us a review and for the kind words about Maria! We think she is pretty great, also! If we can ever be of any assistance in the future, please just let us know!"
Rob Freeman
September 16, 2025
"I recently experienced an issue with my car insurance billing and reached out to the office for assistance. I had the pleasure of speaking with Courtney, who immediately put me at ease. She not only resolved the issue quickly but also took the time to follow up and ensure I had no lingering questions. In an era when genuine customer service often feels like an afterthought, Courtney was a refreshing reminder of how much of a difference it makes to feel valued and cared for."
"Rob, thank you for taking the time to leave us a review as well as the kind words about Courtney! We strive to give the best customer service possible! If we can ever be of any assistance in the future, please reach out!"
Joseph Klein
September 16, 2025
"Will not do business with them screws one Freind overs and Courtney the so called manger not so great at there I will keep my house Insurance and car insurance and business insurance and motorcycle insurance through Geico better customer service I work in the service business and I know the customer is not always right but Courtney will try to blame every one else but hear the owner might want to find a new manager"
"Joseph, thank you for taking the time to reach out. I am very sorry to hear that you did not have a great experience. We strive to give the best customer service possible. If you would like to discuss this further, please feel free to contact me directly at nathan@nathaninsures.com. Again, thank you for reaching out and for the feedback!"
Joseph Williams
September 15, 2025
"Courtney is very knowledgeable and helpful. One of the best State Farm offices."
"Joseph, thank you so much for taking the time to leave us a review as well as the kind words about Courtney! If we can ever be of any assistance in the future, please don't hesitate to let us know!"
Damian Bailey
September 15, 2025
"Ethan reached out to me to see if he could save me money on my homeowner's policy and in the end I was paying less with more coverage. I couldn't be more thrilled and would recommend the team there to anyone."
"Damian, thank you so much for taking the time to leave us a review! We are so glad Ethan was able to assist! If we can ever be of any assistance in the future, please don't hesitate to reach out! "
patrick scanlon
September 11, 2025
"Courtney was a breath of fresh air. Her competency was impressive. State Farm like a good neighbor has been w/ me over 30 years and NEVER has let me down. Nathan Costello, branch mgr obviously is also to be thanked for wisdom to hire Courtney. Thank you over the years State Farm!"
"Patrick, thank you so much for taking the time to leave us a review as well as the kind words for Courtney! We also think she is pretty great! We appreciate you as a "Good Neighbor"! "
Kevin Chewning
September 4, 2025
"Courtney Dyson was wonderful and was able to give me a great affordable life insurance policy. The process was easy and the staff there are very friendly. Will be using them for my insurance needs moving forward."
"Kevin, thank you so much for taking the time to leave us a review and for the kind words about Courtney! We greatly appreciate you letting us protect you! If we can ever be of any assistance in the future, please don't hesitate to reach out!"
Joshua Huntington
September 4, 2025
"Very professional and friendly atmosphere. Maria with state farm made homeowners insurance easy to understand and what coverages I would need. The customer service was above and beyond. Was a great experience and saved money."
"Joshua, thank you so much for taking the time to leave us a review! We also appreciate the kind words about Maria; we think she is pretty great also! If we can ever be of any assistance in the future, please don't hesitate to reach out!"
Anita Rollins
September 3, 2025
"Ethan and Nathan were fantastic! I will recommend state farm to my friends and family!"
"Anita, thank you so much for taking the time to leave us a review as well as the kind words about Ethan! If we can ever be of any assistance in the future, please don't hesitate to let us know! Thanks again!"
Andrew Cooke
August 22, 2025
"I had a fantastic experience working with Ethan. He took the time to really understand my situation and was able to save me a significant amount on my auto insurance while also bundling it with my home policy. The process was smooth, stress-free, and he explained everything clearly so I knew I was getting the best coverage for my needs. On top of the savings, his professionalism and genuine care stood out. I couldn’t be happier and highly recommend Ethan to anyone looking for an insurance agent who goes above and beyond!"
"Andrew, thank you so much for taking the time to leave us a review! We greatly appreciate your business as well as the kind words about Ethan! If we can ever be of any assistance in the future, please don't hesitate to reach out!"
Mary Lombard
August 21, 2025
"I can not praise State Farm Insurance in Louisa enough! I've been with them for over 20 years. When I went to inquire about a billing error or accident, I had never been disappointed with the friendly greeting and professionalism I received. They go out of their way to help you. Talking with them is like having a discussion with a friend who cares. Which I truly believe they do."
"Mary, thank you so much for taking the time to leave us a review! We appreciate you as a "Good Neighbor" and a customer! If we can ever be of any assistance in the future, please let us know!"
Outlaw Abbyy
August 20, 2025
"State Farm did great by this group ! I enjoy going through them for my car insurance."
"Abby, thank you for taking the time to leave us a review as well as the kind words! We appreciate you! If we can ever be of any assistance in the future, please don't hesitate to reach out!"
Bryant Zea
August 19, 2025
"Staff is incredibly helpful and friendly, had questions on my policy that I couldn't find out and they broke everything down in a comprehensive way and explained what I could do to lower my insurance."
"Bryant, thank you so much for taking the time to leave us a review! We appreciate you as a "Good Neighbor"! If we can ever do anything for you in the future, please just let us know!"
Myra Bellamy
August 18, 2025
"My experience with this company has been nothing but exceptional. I will refer Nathan and his wonderful associates to my friends and family."
"Myra, thank you so much for taking the time to leave us a review! We appreciate you keeping us in mind for friends and family as well! If we can ever be of service in the future, please reach out!"
Rick Matthews
July 11, 2025
"I was referred to State Farm by a friend and employee of State Farm, Virginia Blanchard. Ethan wasted no time in calling to talk about my insurance needs. In the end, he saved me a ton of money by switching my home and vehicle policies from Geico."
Jasmine Dickerson
July 11, 2025
"I absolutely love the customer service and inspiring words of courage they gave me after an accident and Mrs.Blanchard who works in the office is amazing she always makes sure that all is understood and she’s very reassuring"
"Jasmine, thank you for taking the time to leave us a review! We are so sorry to hear about your accident but are so happy to hear you had a good experience with our Agency! If we can ever be of any assistance in the future, please reach out!"